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Shipping Information

All our prices are Exwork, HochiMinh city, Vietnam. However, we offer all kinds of prices including: EXW, CFR, CIF, FOB, etc. ships from our facilities in HoChiMinh city, Vietnam.

In Vietnam: One-time free delivery within HoChiMinh city is offered for each order. We will be able to arrange deliveries via Trucking or Railway line at your request and expense. 24-36 hour air delivery is also available at additional charge.

All shipments outside Vietnam will by default be shipped by sea. If you would like to have us ship your order by air or via express carrier like UPS, DHL, TNT and bill it to your business account with them, we ask you to provide us with the courier name, the account number and the letter of shipping approval sent to both us and the courier.

In all cases where you have not specified a third party billing account, we will add the freight to the invoice. If you should require a different method of shipment, please contact us.

All Saturday deliveries will incur an additional charge. There are no Holiday deliveries available.

Should the items be lost or damaged in transit when using third party billing, is not responsible for damages incurred to the shipment. All claims or charges must be filed by you with your freight carrier. We will be happy to assist you in any way with any problems that you may encounter. Please contact us at +84-8 2244 6369 or click here to email us.

Split Shipments
We can ship your order to multiple locations. If you request, partial shipping will be agreed in advance and arranged. If you are having difficulty with the online order form, please note this in the special instructions field of your order or contact us at +84-8 2244 6369, or click here to email us, and we will make all the arrangements.