Help center / FAQ

Calculating total cost

If you order online, the prices shown are just for the products and there will be additional costs to ensure the final package is personalized to your requirements. will signed a sales contract with you which show all costs of your order before placing it into production. The following additional charges may be involved when producing your custom products and packaging and shipping them to your specifications:
During the imprinting process, products may be discarded that do not meet our factories' high standards. Some factories run extras to be sure to have enough properly imprinted pieces to fill the order. We invoice for the exact quantity shipped. Usually the range is between 2% under and 2% over. will adjust your invoice after your order ships for the exact quantity shipped to you. Please be sure to order a large enough quantity so that if there is an under shipment, you will have enough products for your program.
Packaging Requirements standard packing: Each item is put in a plastic bag with no tag or insert; 20-100 pieces in a 3-layer corrugated carton box seal by 4cm wide tape with no print or label.
Other special packaging options are available at additional costs, including:
* Foam/ paper inserts
* Hang tags, labels, barcode stickers with loco/hico magnetic strip or scratch off strip
* Inner and master carton boxes
* Gift boxes, mailers, gift wrapping
Please call us at +84-8 2244 6369 or click here to email us for a quote.
PMS Matches
PMS match charges apply each time the order is produced. PMS matching charges generally range from $20.00 to $50.00. Since we are printing on many different types of surfaces (canvas, plastic, rubber, etc.) and on many different surface colors (black, yellow, orange, etc.) exact PMS matches are not guaranteed.
Art Charges
If your artwork requires revision to make it suitable for reproduction, artwork charges are billed from $10 to $30.00 each. If that is necessary, we will let you know before proceeding.
Logo Customization

Any product includes 1-color screen printed 15cm2 logo (5cm x 10cm) at 1 position for free. Other methods or requirement other than the standard above will usually incur additional charges. Please see Logo Setup & Mould cost for more details. Please call us at +84-8 2244 6369 or click here to email us for a quote and/or recommendation of the best process available for your logo on that product.

Drop Shipments can ship your order to more than one location. Please call for additional charges.
Split Shipments
If you wish to schedule shipment of your order over a specified time period, please call for a quote.
Rush Service
For orders that need to be shipped in shorter than the listed production time, please call to see what options are available and if there are additional charges.
VAT Tax is required to collect 10% value added tax in Vietnam. If your company or organization is a nonprofit, we need a copy of your tax exempt certificate. Please fax these to us at +84-8 39972022.
Shipping Costs, Customs and Duty
See Shipping Information for a more detailed.