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Over Runs and Under Runs

In certain instances you may receive an overage or a shortage on your order.

Due to manufacturing quality and production standards there will be over runs and occasionally under runs. will do everything possible to reduce this occurrence. The industry standard on most products is ± 5% and ± 2% for For instance, if you order 1,000 bags you could potentially receive between 980 and 1,020 bags.

We will bill either your account or credit card only for the actual quantity shipped. If you have any questions please contact us at +84-8 2244 6369 or click here to email us.