Help center / FAQ

Artwork Logo

File Formats and Resolution
For most accurate product sample and finished product results, use artworks saved in Corel Draw, Photoshop or Adobe Illustrator. File formats include:

Adobe Photoshop® (file extension .eps)
Adobe Illustrator® (file extension .ai or .eps)

Corel Draw (file extension .cdr) - All text converted to outline
Jpegs (.jpg), Pdfs (.pdf). Bitmaps (.bmp), Tiffs (.tif), Giffs (.gif) may be acceptable for One Color imprints provided they are at the same size or larger than the desired imprint size.

Resolution: 600 x 600 pixels is mostly recommended

What if I don't have artwork?
We can assist you in creating artwork or making your logo ready for imprinting. Simply fax us a copy of your logo and type style that you prefer and we'll take it from there. Artwork services are billed at $10 - $30.00 each. If that is necessary, we will let you know before proceeding.

How do I send you my artwork?
There are many ways. You could:
* Upload: If you want to use a graphic located on your local computer, you should click on the "Browse" button next to “Artwork attach” on your Order page. The process is very similar to attaching a file to an email message. Find the graphic on your computer and click the "open" button. You may upload files up to 5MB in size.
* Uploading Large Files: You are in a hurry and the file is too large to email, we might have other solution to receive the file quickly. Call us at +84-8 2244 6369 and ask for a designing/ IT consultant to help.
* Send us a CD
* Email the file to us at