Help center / FAQ

Delivery Times

How long will it take for you to get the items you ordered? There are a couple of factors in this equation. You need to consider the time it takes to produce your item and the shipping method you selected.

Production time varies upon your order quantity from 10 - 60 days.

Shipping time = Customs & Export clearance (3days) + Shipping. Shipping time varies upon destination from 15 - 40days

Delivery within HoChiMinh city is exclude of the shipping time. We could make it within 1-2 days.

With promotional gift orders, we respect that our client has a deadline for their events and will try to meet them. We have some special items eligible for Rush delivery of 5 working days. On, look for the “Rush 5 days” red tag on these products. For further inquiry, please contact us at +84-8 2244 6369 or click here to email us. For urgent inquiries please call our hotline +84 9368 6836 from 7:00am to 11:00pm (Sun – Sat).

We can normally produce and ship your item within the quoted time. When there is a problem with producing an item within the quoted time, we will notify you in advance.

Production time is based on receiving your order with valid method of payment and design information. On orders where you have requested Samples and Pre-Production Proofs, the production timing begins when we receive your approval. All times reflect business days.